FAQ — Sanctuary Behavioral HealthCare

Question 1

How do I get started with Sanctuary Behavioral HealthCare?

Accepted Answer

The first step is completing our online intake form. Once Keith receives your information, he will reach out personally to schedule your first appointment and answer any questions you may have.

Question 2

What happens during the first session?

Accepted Answer

Your first session is a chance for Keith to get to know you — your background, what brings you to therapy, and what you hope to achieve. It is also an opportunity for you to ask questions and decide whether Sanctuary feels like the right fit for you. There is no pressure and no judgment.

Question 3

Do I have to be a Christian to work with Keith?

Accepted Answer

Not at all. While Keith's approach is rooted in Christian faith and he integrates Scripture and prayer when appropriate, he warmly welcomes individuals of all backgrounds and beliefs. Faith is offered as a resource, never imposed.

Question 4

How long does therapy typically last?

Accepted Answer

The length of therapy varies from person to person. Some clients find meaningful progress in a few months; others benefit from longer-term support. Keith works collaboratively with each client to set goals and regularly reviews progress together.

Question 5

What is teletherapy and how does it work?

Accepted Answer

Teletherapy is therapy delivered via secure video call, allowing you to meet with Keith from the comfort and privacy of your own home. Sessions are conducted through a HIPAA-compliant platform. All you need is a device with a camera and a reliable internet connection.

Question 6

Is teletherapy as effective as in-person therapy?

Accepted Answer

Research consistently shows that teletherapy is just as effective as in-person therapy for most conditions, including anxiety, depression, and trauma. Many clients actually find it easier to open up from the comfort of their own space.

Question 7

Where are you licensed to provide services?

Accepted Answer

Keith is a Licensed Master Social Worker (LMSW) in the state of Michigan. Sanctuary Behavioral HealthCare currently serves clients located in Michigan only.

Question 8

What do I need for a teletherapy session?

Accepted Answer

You will need a smartphone, tablet, or computer with a working camera and microphone, a stable internet connection, and a private, quiet space where you feel comfortable speaking freely. Keith will send you a secure link before each session.

Question 9

Do you accept insurance?

Accepted Answer

Sanctuary Behavioral HealthCare accepts several insurance plans. Please indicate your insurance provider on the intake form and Keith will confirm coverage before your first session. If you are unsure whether your plan is accepted, feel free to reach out directly.

Question 10

What if I don't have insurance or my plan isn't accepted?

Accepted Answer

Private pay options are available. Keith believes that cost should not be a barrier to healing, and he is happy to discuss fees and any available options during your initial consultation.

Question 11

How do I know if my insurance covers teletherapy?

Accepted Answer

Most major insurance plans now cover teletherapy services, especially following the expansion of telehealth coverage in recent years. The best way to confirm is to call the member services number on the back of your insurance card and ask about outpatient mental health teletherapy benefits.

Question 12

What does faith-informed therapy mean?

Accepted Answer

Faith-informed therapy means that Keith honors and integrates your spiritual life as part of the healing process. For clients who desire it, this may include prayer, Scripture, and drawing on the wisdom of the Christian tradition alongside evidence-based clinical techniques. Your faith is seen as a strength, not a separate concern.

Question 13

Will we pray together in sessions?

Accepted Answer

Prayer is available as a resource if you would like it. Keith follows your lead — if prayer is meaningful to you, it can be woven into your sessions. If you prefer a more traditional clinical approach, that is equally respected.

Question 14

Can therapy and faith really work together?

Accepted Answer

Absolutely. Keith believes that emotional, mental, and spiritual health are deeply connected. Healing the whole person — mind, body, and spirit — is at the heart of Sanctuary's mission. Many clients find that integrating their faith actually deepens and accelerates the therapeutic process.

Frequently Asked Questions

Getting Started

Teletherapy

Insurance & Fees

Faith & Spirituality

Still have questions?